Webenex FAQ · Clermont, FL
Straight answers from Clermont's Pest Pros
Real answers on safety, scheduling, pricing, termites and more. Search below, or pick who you are to see the answers that fit.
Licensed. Local. Family-owned.- 4.9 rating566+ Google reviews
- Founded in 2016Clermont, Florida
- Family-ownedNot a franchise
- Licensed & insuredFlorida license JB309802
Fast answers
The six questions everyone asks first
Short version up top. Tap through for the full answer.
-
Safety
Is this safe for kids and pets?
All the products we use are safe once completely dry. Products take around 30 minutes to an hour to dry depending on the conditions.
Full answer -
Scheduling
How soon can someone come out?
We usually have technicians available the same day.
Full answer -
Contracts
Will I have to sign a contract?
No. It's a service agreement you can cancel at any time, for any reason.
Full answer -
Guarantee
What happens if pests come back between visits?
We come back at no charge. Free re-services are included with your service plan.
Full answer -
Savings
Do I Receive A Discount If I Pay In Full?
Yes! We offer a 10% discount if you pre-pay the year in full. (Equivalent to 5 services)
Full answer -
Licensing
Are you licensed and certified?
Yes. Webenex Services LLC holds Florida Pest Control Business License JB309802, issued by the Florida Department of Agriculture and Consumer Services under Chapter 482.
Full answer
The basics
Webenex & where we work
Family-owned in Clermont since 2016, serving 11 counties.
4 questions
What areas do you service?
Webenex Services is based in Clermont, servicing homes and businesses in 11 counties across Central Florida and Tampa Bay: Lake, Orange, Seminole, Osceola, Polk, Sumter, Hernando, Pasco, Hillsborough, Pinellas and Manatee. We cover every community in these 11 counties. Don't see your town? If it's in one of these counties, we cover it. Right on the edge? Text us your address and we'll let you know.
Where is Webenex based?
Webenex is based at 295 E Hwy 50 Ste 3, Clermont, FL 34711 and serves customers across Central Florida. Field roles may travel throughout an assigned service area.
Is Webenex a franchise?
No. Webenex is a family-owned, locally operated company founded in Clermont in 2016.
Do you service commercial properties in Clermont and Central Florida?
Yes. We're based in Clermont and serve businesses across Central Florida, including restaurants, warehouses, offices and retail, property managers and HOAs, hotels, and medical facilities. We service commercial buildings from 200 to 72,000 sq ft. Tell us the square footage of your building and we'll take it from there.
Scheduling
Scheduling & your first visit
When we can get there, and what happens after.
5 questions
How soon can someone come out?
We usually have technicians available the same day. Call or text (407) 360-7325, or send the form and we'll call you back within 15 minutes. After hours, we'll call first thing in the morning.
How soon will I notice a difference?
Depending on the pest issue, you should start to see an improvement next day. Some treatments take at least 30 days to control the lifecycle of the pests. Some pests, such as German Cockroaches, usually require more than one treatment.
Do You Spray The Interior?
We try to limit the amount of products inside the home, however, if you have an active pest issue inside the home we will address it properly and safely!
Will service disrupt our business?
No. We work around your hours, including after close for restaurants, and keep visits quiet and discreet.
How will service fit around our shifts and dock schedule?
Our hours are Monday to Friday 8 a.m. to 5 p.m., Saturday 9 a.m. to noon, and closed on Sunday.
Safety
Safety for kids, pets & people
The question we hear most, answered plainly.
3 questions
Is this safe for kids and pets?
All the products we use are safe once completely dry. Products take around 30 minutes to an hour to dry depending on the conditions.
Are your treatments safe for employees, customers and pets?
Yes. Our products are safe around people and pets once they have completely dried, and we offer organic options if you need them.
Sentricon stationsAre They Safe?
Yes! The Sentricon system is an eco-friendly, EPA-approved solution that poses no risk to kids, pets, or beneficial insects like bees. It’s specifically designed to target termites while keeping your yard safe and chemical-free.
Pricing & plans
Pricing, plans & discounts
No contracts, free inspections for businesses, and a few ways to save.
10 questions
Will I have to sign a contract?
No. It's a service agreement you can cancel at any time, for any reason. We keep track of your service schedule so you don't have to.
Do I Receive A Discount If I Pay In Full?
Yes! We offer a 10% discount if you pre-pay the year in full. (Equivalent to 5 services)
Do you offer a military discount?
Yes. Mention it and receive 10% off your total.
Why Choose Quarterly Pest Control?
Quarterly pest control is essential for maintaining a pest-free environment in your home. This proactive approach helps to identify and eliminate potential pest problems before they become serious infestations. Regular inspections and treatments are conducted every three months, ensuring your spaces remain protected. Many homeowners prefer quarterly services because they provide peace of mind and prevent unexpected pest-related issues.
Why Choose Bi-Monthly Pest Control?
Bi-monthly pest control is essential for maintaining a pest-free environment in your home. This proactive approach helps to identify and eliminate potential pest problems before they become serious infestations. Regular inspections and treatments are conducted every two months, ensuring your spaces remain protected. Many homeowners prefer bi-monthly services because they provide peace of mind and prevent unexpected pest-related issues.
Why Choose Our One Time Pest Control Service?
Our One-Time Pest Control Treatment is a more extensive treatment designed to significantly decrease the amount of pests in your home for up to 30 days. This treatment will have lasting results up to 30 days. It's important to note, One-Time treatments do not provide long lasting results due to the nature of the pests and their egg cycles. To completely eradicate your pests & see long lasting results, please consider our specially designed Quarterly Service. *Please Note: With a One-Time treatment we do not guarantee you'll be pest free after one treatment. No refunds.
Do you offer one-time treatments?
We normally advise against them, because pests tend to return within a few weeks. A recurring IPM service plan gives complete control and includes free re-services.
How much does commercial pest control cost?
It depends on the size of your facility, the pests involved and how often we visit. Inspections are free, and you get a clear quote before any work starts.
What is included in a commercial pest control contract?
It depends on the provider, so read the written plan closely. A complete one names the pests covered, lists anything quoted separately, sets the visit frequency, explains how visits are documented, and spells out callbacks, guarantees, renewal and cancellation. As one example, every one of our commercial plans covers eight pest groups, while termites, bed bugs and mosquitoes are separate services with separate quotes.
Why Choose a Gift Card for Pest Control?
A gift card for pest control is a practical solution for friends and family dealing with pest issues. Many people encounter problems with insects or rodents at some point, and they often need help to address these concerns. By gifting a pest control card, you're offering a way to resolve these issues quickly and effectively. Plus, it's a gift that shows you care about their well-being and comfort in their home.
Our guarantee
If pests come back
Re-services are free. Here’s exactly how it works.
2 questions
What happens if pests come back between visits?
We come back at no charge. Free re-services are included with your service plan.
What happens if the problem persists?
Free re-services are included with our service plans, and under our published terms, if an issue persists after two consecutive re-treatments, we refund your last full service payment.
Services
Our services, explained
What each treatment is, and why customers choose it.
9 questions
What is Integrated Pest Management?
Integrated Pest Management (IPM) is an environmentally friendly approach to controlling pests. It combines different management strategies to reduce pest populations while minimizing the use of chemicals. IPM focuses on understanding the pest's life cycle, monitoring pest activity, and using biological, cultural, and mechanical controls. Because it promotes the use of natural predators and habitat management, IPM minimizes harm to the ecosystem and protects beneficial organisms.
Do you service the lawn too?
We treat your lawn for fleas, ticks, and ants. However, we do recommend hiring a separate company to keep your lawn green and healthy. Let the bug guys handle the bugs and the lawn guys handle the lawn.
Do You Need A Rodent Inspection?
Hire a qualified expert to assess your property for rodent activity, determine the severity of any infestation, and recommend the appropriate measures to resolve the issue. Our thorough inspection includes identifying signs such as droppings, gnaw marks, nesting materials, and other indicators of rodent presence. We also thoroughly examine potential entry points, including crawl spaces and attics. Can be a house mouse (mice), rats, squirrels, etc.
What is Mosquito Fogging?
Mosquito fogging is a method used to control mosquito populations by spraying insecticides. This technique targets adult mosquitoes that are often responsible for diseases such as Zika, West Nile virus, and dengue fever. Fogging involves using specialized equipment to create a fine mist of insecticide that disperses throughout the air. This method is highly effective because it can quickly reduce the number of adult mosquitoes in a specific area, making it an essential part of public health strategies during mosquito season.
What is Bed Bug Heat Treatment?
Bed bug heat treatment is a highly effective method of extermination. It involves raising the temperature in the infested area to a level that is lethal to bed bugs, typically around 120°F to 140°F. This method is preferred because it can penetrate furniture, walls, and all hiding spots where bed bugs may reside. However, the process requires specialized equipment and trained professionals to ensure the temperature is uniformly maintained during the treatment.
What is Bora-Care Treatment?
Bora-Care treatment is a powerful method used for the protection and preservation of wood from pests like termites, carpenter ants, and wood-boring beetles. This unique solution is made from borate, a multi-purpose mineral that not only deters pests but also prevents fungal decay in the wood. Because it penetrates the wood fibers deeply, Bora-Care treatment offers long-lasting protection, making it a preferred choice for both residential and commercial properties.
Why Choose Gutter Cleaning Services?
Proper gutter maintenance is crucial in preserving your residential or commercial property. Blocked gutters can cause structural harm, mold formation, mosquito breeding, and attract rodents and birds. Maintaining clean gutters is necessary for a pest-free environment. Our skilled team uses a variety of techniques to effectively clear your gutters with our gutter cleaning services.
What Are Specialty Pests?
Specialty pests are specific types of insects or organisms that can harm you and your home. They thrive in particular conditions and often require special management techniques. These pests can include various types of cockroaches, beetles, aphids, and fungi. Understanding what makes these pests unique is essential for effective pest management because it helps us develop appropriate strategies.
What are Wood Destroying Organisms?
Wood destroying organisms include pests like termites, wood-boring beetles, and fungi that seriously harm wooden structures. These organisms thrive in moist environments and can cause significant damage to homes and buildings. Because they are often hidden, property owners may not notice their presence until it's too late. Therefore, a comprehensive WDO inspection is essential to identify potential threats and take preventive measures.
Termites
Termites & Sentricon
Treatment options, the little green stations, and the signs to watch for.
12 questions
What is Liquid Termite Treatment?
Liquid termite treatment involves applying a specialized chemical barrier around your home to prevent termites from entering. This method is particularly effective because it eliminates existing colonies and deters future infestations. Homeowners often choose this option because it provides long-lasting protection, making it a popular choice for termite extermination. Liquid treatments are absorbed by the soil, creating a protective barrier that termites cannot cross. This preventative measure is crucial, especially if you live in areas prone to termite activity.
Why Use Liquid Treatments for Extermination?
One of the main reasons to consider liquid treatments for termite extermination is their effectiveness. Unlike bait systems, which can take a longer time to show results, liquid treatments act quickly to eliminate termites. They penetrate deep into the soil, ensuring that all colonies within reach are affected. Additionally, liquid treatments can last for several years, depending on factors like soil conditions and weather. This long-lasting effect minimizes the need for frequent treatments, ultimately saving you time and money in the long run.
What is the Sentricon System?
The Sentricon Total Termite Colony Elimination System is a revolutionary approach to termite control. It uses a baiting system that targets the entire colony, not just individual termites. Because Sentricon's bait contains an active ingredient that termites share with the colony, it effectively eliminates them. This means that instead of just managing a termite problem, you can eliminate it completely. For homeowners, this translates into peace of mind regarding their property.
How Does Sentricon Work?
Sentricon works by strategically placing bait stations around your property. These stations attract termites, which then consume the bait. Once ingested, the bait disrupts their growth and reproductive processes, leading to their demise over time. This method is particularly effective because it targets the colony at its source. Therefore, by using Sentricon, you can ensure that the termite problem won't resurface, making it a long-lasting solution.
Why Choose Sentricon?
Choosing the Sentricon Total Termite Colony Elimination System offers several advantages. First, it's an eco-friendly option, as the bait is designed to be safe for humans and pets. Additionally, it requires minimal disruption to your home. There’s also no need for harmful chemicals that can seep into the environment. So, if you're looking for a reliable and environmentally conscious termite control method, the Sentricon system is a smart choice.
Sentricon stationsWhy Are They in My Yard?
If you recently had a termite prevention or elimination service, maybe you just moved into a new construction home, those little green stations were placed strategically around your property to create a protective barrier. Termites are constantly foraging for food, and these stations act like a Trojan horse—luring them in and eliminating them before they reach your home.
Sentricon stationsShould I Do Anything If I See One?
If you see a Sentricon station in your yard:
- Leave it alone – It’s working 24/7 to protect your home.
- Check for damage – If one is broken or missing, let us know so we can replace it.
- Keep it clear – Avoid covering it with mulch, soil, or debris so termites can find it easily.
What do termite mud tubes look like?
They're made of soil, feces and partially digested wood. UF/IFAS describes them as usually about pencil-thick, and they can be inches wide where foraging is heavy. Look along wall surfaces, under countertops, at baseboards and around door frames. A tube is strong evidence of subterranean termites, but live termites confirm an active infestation.
When is termite swarm season in Central Florida?
UF/IFAS says swarmers emerge during the spring, with a smaller swarm sometimes in the fall. Its guidance is statewide and doesn't give Central Florida dates. PestWorld says swarmers appear inside in early spring.
How do I know if my business has termites?
Look for mud tubes on walls, under countertops, along baseboards or around door frames, which UF/IFAS describes as strong evidence of subterranean termites. Winged swarmers indoors in spring are another sign, and so is wood with only a thin layer of sound wood at the surface. A sign is not a diagnosis. Photograph it, leave it in place and have the building inspected. See "What to do if you find something" above.
Can termites damage a concrete building?
The damage UF/IFAS describes is to wood: feeding that follows the grain and can seriously damage structural studs. A concrete or block building still has wood in it, such as door frames, baseboards, trim, countertops and framing behind finished walls, and those are the places UF/IFAS lists for checking mud tubes. UF/IFAS also describes drilling the slab as part of a liquid barrier treatment. If your building is concrete or block, I'd still have a licensed inspector check it, and ask which interior areas and slab areas they examine.
How often should a business get a termite inspection?
Ask your provider how often your building should be inspected. If you have a liquid barrier, tell your provider about site work, because disturbed soil may need retreatment. Also plan an inspection before you buy, sell or refinance a property.
Pest ID
Signs & pest identification
What you’re seeing, and what it means.
6 questions
What are the first signs of roaches in a business?
Look for small, dark, pepper-like droppings on countertops or in drawers, and dark spots or smears in corners, along door tops or around small cracks. German cockroach egg cases are small, brown and purse-shaped, about 8 mm long, and females carry them protruding from the rear until they hatch. Signs 1, 6 and 7 above cover the details.
Does seeing one mouse mean an infestation?
Don't assume it's alone. UF/IFAS treats a live rat sighting as a sure sign of infestation, and a mouse deserves the same follow-up. Check for droppings, gnaw marks, nests and rub marks, then have the building inspected.
What Are Carpet Beetles?
Carpet beetles are small, oval-shaped insects that can be found across the United States, including Florida. They are typically black, brown, or a mottled mix of colors, with their larvae being more damaging than the adults. Adult carpet beetles feed on pollen, but their larvae feed on a variety of materials, including natural fibers like wool, silk, fur, and even leather.
How Do Carpet Beetles Get Into Your Home?
Carpet beetles often enter homes through open windows and doors or by hitching a ride on items brought indoors. Once inside, they are attracted to natural materials, making your carpets, rugs, upholstered furniture, and clothing prime targets for infestation.
What pests are common in Florida offices?
I can't give you a count of pests inside Florida offices, but the local picture is a useful start: around Clermont, ants and rodents had the most documented sightings in a recent iNaturalist snapshot (see the counts above). Indoors, PestWorld names residential and commercial kitchens and bathrooms as likely places to find German cockroaches, which is why the break room is the first place I'd check. For anything specific in your building, have a licensed technician take a look.
Do I need pest control if I haven't seen anything?
For pantry pests, UF/IFAS says the only way to know they are present is often finding an infested item or adults coming from the shelves. Rodents that move at night often scratch, gnaw and fight, according to UF/IFAS, so activity can happen after everyone has gone home. Our commercial inspections are free, so you can have the building looked at and decide from there.
Licensing & records
Licensing, inspections & records
How to check a pest control company, and what inspectors want to see.
8 questions
Are you licensed and certified?
Yes. Webenex Services LLC holds Florida Pest Control Business License JB309802, issued by the Florida Department of Agriculture and Consumer Services under Chapter 482, covering general household pest, lawn, and termite and other wood-destroying organism control. We also hold the state's Preventive Termite Treatment Permit for new construction. Our owner, Kevin Sukovich, is a state Certified Pest Control Operator, is Rodent Standards Certified by the National Wildlife Control Operators Association, and has completed the University of Florida's Master of Termite Management, Foundations of Termite Management, and WDO Inspections training.
Do you provide service records for inspections?
Yes. We leave you with service records you can hand to a health inspector or your compliance team.
Do pest control companies need a license in Florida?
Yes. According to FDACS, each pest control business location in Florida must be licensed by FDACS, carry required insurance, and employ a full-time, Florida-certified operator in charge of its pest control operations.
How do I verify a pest control license in Florida?
Use the Pest Control Database Search in the FDACS AES Licensing Portal at aeslicensing.fdacs.gov. Avoid the older aessearch.fdacs.gov site, which the state marks as historical only. Confirm that the license matches the business name on your proposal and the location that will service your property.
What should I ask a commercial pest control company?
Ask for the company's Florida license number, the name of its certified operator in charge, and proof of insurance. Then ask what properties like yours it services now, what the written plan covers and excludes, how visits are documented, and what happens if pests return between visits.
What records does an inspector ask for?
The guidance is to keep all pest control documentation on file for inspector review. Keep your provider's service reports in date order, a copy of the written service plan and your provider's license number in one on-site file, and make sure every manager knows where it is. Your provider isn't generally required to hand you routine service records, so make per-visit reports part of your agreement.
What happens if a restaurant fails a health inspection for pests?
It is written up as a violation. Evidence of pests and ineffective pest control are both listed violations, and pest infestations are named as an example of the High Priority tier, per FloridaFoodSafety.org. If inspectors find conditions that pose an imminent threat, the state may order an immediate closure. According to news coverage of DBPR closures, a closed restaurant may reopen only after an inspection shows the high-priority violations behind the closure are corrected.
Can a restaurant be shut down for roaches in Florida?
Yes. The state may order an immediate closure for conditions that pose an imminent threat to public health, and roach or rodent activity is a common reason, per FloridaFoodSafety.org. According to news coverage of DBPR closures, those closures are followed by 24-hour callback inspections.
For businesses
Restaurants, hotels, warehouses & rentals
Answers for the situations businesses and property managers call us about.
12 questions
RestaurantsHow often do restaurants need pest control in Florida?
The guidance tied to Florida's restaurant pest-control rule calls for "regular inspections" without naming a number. Put frequency in your written plan, base it on what an inspection of your building finds, and ask your provider why it recommends that schedule.
RestaurantsWhat is the best mosquito control for restaurants with patios?
No single product fits every patio, so judge any plan against the UF/IFAS priority order. Start with source reduction: planters, plant trays, gutters and any spot that holds water. Treat water you can't remove with larvicide. Then add a barrier treatment on the vegetation around the seating, where adult mosquitoes rest, rather than over the patio surface. Ask for treatments outside service hours.
Should I close my business if I find pests?
That decision isn't ours to make. If you run a food business, follow your health regulator's rules and your food safety plan. What you can do right away: stop using the affected prep or storage area until it's cleaned, pull and bag any product pests may have reached, photograph and log what you found, and get an inspection.
Warehouses & officesHow often should a warehouse get pest control?
There's no single number I can give you without seeing the building. Frequency should follow what the inspection finds: what you store, how busy the dock is, what's happening outside the walls, your pest history, and anything your customers or auditors require. Ask any provider to explain why they recommend the schedule they do, and put that schedule in the written plan.
How often should a business spray for mosquitoes in Florida?
There's no single number, and spraying is only one part of the job. UF/IFAS says barrier treatments typically last several weeks, and that source reduction should happen at least weekly because mosquitoes in Florida can develop from egg to adult in about a week. Ask any provider what interval they recommend for your property, and why.
Does mosquito control work around lakes?
I can't promise results without seeing the property, and a lake or retention pond is bigger than anything your staff can empty, so start with what you control: barrier treatment on vegetation where adults rest, drainage or Bti for low spots that pool after rain, and aeration or fish for ornamental ponds, as UF/IFAS recommends. Before anyone treats a lake or shared pond, find out who is responsible for that water (your HOA, your landlord or a public agency) and what's allowed. Ask your provider to put in writing which spots they would treat.
Hotels & rentalsHow do hotels prevent bed bugs?
Bed bugs travel in luggage and belongings, so prevention means catching them early and keeping them from spreading. Use encasements labeled bite proof and escape proof on mattresses and box springs, as UF/IFAS recommends. Check rooms at every turnover, with professional inspections on a schedule you set with your provider, train every housekeeper to recognize and report them, and keep written records.
Hotels & rentalsWhat should a hotel do when a guest reports bed bugs?
Take the room out of service right away and leave it untouched. Have a licensed professional inspect it the same day, and ask which neighboring rooms to check too. Be careful where you move the guest: in the California case, moving the guests to another room did not end the problem. Document every step and follow up with the guest.
Hotels & rentalsCan guests sue a hotel over bed bugs in Florida?
I run a pest control company, not a law firm, so I can't answer the Florida legal question. The $2M case above is from California and doesn't tell you how a Florida court would rule. Talk to your attorney and your insurer about your exposure. The part you control is your records: make sure your inspection logs, encasement log, guest-report file and treatment records would hold up if anyone asked to see them.
Property managersHow often should apartments get pest control?
Section 83.51 calls for "reasonable provisions" for extermination. Set the frequency in your written plan, based on each building's history, turnover and complaint log. Ask your provider to explain the schedule they recommend, and to keep common areas and exteriors on a recurring rotation separate from unit callbacks.
Property managersWho pays for pest control in a Florida rental?
Section 83.51 doesn't answer that in dollar terms. For dwellings other than a single-family home or duplex, section 83.51(2)(a)1 says the landlord must make reasonable provisions for exterminating rats, mice, roaches, ants, wood-destroying organisms and bed bugs, unless otherwise agreed in writing. Under that section, the landlord isn't responsible to the tenant for conditions created or caused by the negligent or wrongful act or omission of the tenant, a member of the tenant's family or another person on the premises with the tenant's consent. Check your lease and Florida law, and ask your attorney.
Property managersWhat do I do if a tenant reports roaches?
Log the report, ask for a photo and schedule an inspection rather than guessing at the species. Then follow the 7-step protocol above, including checking neighboring units.
Careers
Working at Webenex
Thinking about joining the team? Start here.
4 questions
Do I need pest control experience?
Experience helps for specialized and leadership roles, but the right entry-level candidate may be considered for a trainee path. The specific requirements will be listed with each opening.
What types of positions do you hire for?
Depending on current needs, opportunities may include residential and commercial pest control, termite and WDO work, rodent control, mosquito service, specialty pest work, exterior cleaning, customer service, scheduling, sales, account management, and field leadership.
What should I include with my application?
Include your resume or work history, the role you want, reliable contact information, and a brief note about the kind of work you do best.
What if I don’t see the exact role I want?
If you believe you can help Webenex serve customers or grow the business, introduce yourself. Tell us what you’re good at and where you think you could contribute.
No match yet
We didn’t find that one on the page.
Call or text us and a real person will answer it. Or clear your search and browse every topic.
The Webenex promise
What you can count on
Family-owned in Clermont since 2016. Not a franchise.
-
Free re-services
Free re-services are included with our service plans. If pests come back between visits, we come back at no charge.
-
Refund if it persists
Under our published terms, if an issue persists after two consecutive re-treatments, we refund your last full service payment.
-
No contract
It's a service agreement you can cancel at any time, for any reason. We keep track of your service schedule so you don't have to.
-
Records you can hand over
We leave you with service records you can hand to a health inspector or your compliance team.
Still have a question?
Ask us. A real person will answer.
Call or text (407) 360-7325, or send the form and we'll call you back within 15 minutes. After hours, we'll call first thing in the morning.
Mon–Fri 8 a.m.–5 p.m. · Sat 9 a.m.–noon · Sun closed
