100% satisfaction guarantee
Every annual, quarterly and bi-monthly home plan and every commercial plan is backed by our 100% satisfaction guarantee. On a home or business plan, you don’t pay again if pests come back. One-time service is different.
At every scheduled treatment we remove webs, spider egg sacs, paper-wasp nests and mud daubers from your eaves and overhangs.
If pests come back between covered services, we re-treat at no charge.
If an issue persists after two consecutive re-treatments, we refund your last full service payment.
If pests come back
Nothing to pay for a re-service, and your money back if two in a row don’t fix it. Three steps are ours; two are yours.
Your move
You don’t wait for the next scheduled visit. Call or text (407) 360-7325 and tell us what you’re seeing.
Webenex
At no charge, between scheduled visits. Inside too: another indoor treatment before your next visit is at no extra cost.
Webenex
A second re-service, also at no charge. Two consecutive re-treatments is where the refund starts.
Your move
Within 14 days of the service in question, email, call or text us with photo proof and your receipt. The details are in the refund card below.
Webenex
We refund your last full service payment. Approved refunds go back to your original payment method within 10 business days.
30 ftwebs and egg sacs swept up to 30 feet
Every visit includes de-webbing: eaves, soffits, overhangs, doors and windows, and the lanai and pool-cage structure, including high webs. Furniture and personal items inside the lanai aren’t included. At a business: eaves, overhangs, entryway structures, signage, and outdoor seating.
No extra costfor an indoor treatment between visits
The first service treats inside your home and garage. After that we keep indoor product to a minimum, but if you have an active pest issue inside, we’ll address it properly and safely.
Plans and terms
Every plan here carries all three promises. One-time service is the exception, and the next section shows what each other service carries instead.
Annual, quarterly and bi-monthly plans.
Monthly, bi-monthly or quarterly visits.
It locks in the price, not you.
For any refund under the guarantee.
Not on a plan
One-time and specialty treatments aren’t plan-guaranteed. Instead, the follow-ups a service actually needs are built into its price and stated on its page before you book.
Not guaranteed
A single, more thorough treatment. Results can last up to 30 days. It isn’t guaranteed and isn’t refundable.
One-time service details →Follow-ups in the price
Our plan guarantee doesn’t apply. The day-14 treatment and a final visit within 30 days that re-treats anything still active are inside the price.
German cockroach treatment →One visit
A one-time treatment. Our plan guarantee belongs to recurring plans, so it doesn’t cover this visit.
Fly control →Follow-up quoted first
A single-visit treatment without our home-plan guarantee. If an infestation ever needs a follow-up, we quote it before we schedule it.
Bed bug treatment →Its own service
Billed monthly, without our plan guarantee. Still getting bitten between visits? Call or text and we’ll check what’s breeding and tell you the fix.
Mosquito control →Bond or warranty
Liquid treatment comes with a retreat bond renewable up to 10 years. Bora-Care homes can be registered in its 30-year limited warranty program. Sentricon terms are confirmed when we schedule.
Termite treatment →One-time purchase
Rodent inspections and stations are one-time purchases at the listed price. For a business, rodents are covered by every commercial plan.
Rodent control →Per project
Soil dug up or rained on after treatment gets re-treated. We confirm any cost first, re-treat and update the paperwork.
Pre-slab treatment →4.9 on Google · 570+ reviewsSee all reviews on Google
Kevin literally sold me on the company when he was still doing door to door sales 7+ years ago. He gave me a money back guarantee if I was not satisfied for any reason. He has not broken his promise. His team is always punctual and professional and we do not have to worry about any pests in or outside the house. Thanks Kevin!
Professional and knowledgeable. Had pretty bad bug issues when we first moved into our house. Haven’t had any problems since they started servicing us. They even brush the webs off all in my carport ceiling when I told them I don’t expect it!
Called them when my previous company refused to assist with service! Webenex showed up the next day and solved the issue without hesitation. They were prompt, knowledgeable, and professional.
Great service, they explain everything and follow up regularly. I couldn’t be happier.
Our guarantee
Pick your home size to see your price, or book a free inspection and get it in writing first.
Pests back between visits?
Call or text (407) 360-7325 and we come back at no charge. During business hours someone from the Clermont office gets back to you within 15 minutes (Mon–Fri 8–5, Sat 9–12). Every other policy answer is on the FAQ page.
On every annual, quarterly and bi-monthly home plan and every commercial plan: our 100% Web-Free Guarantee (webs, egg sacs, paper-wasp nests and mud daubers cleared from your eaves at every scheduled visit), free re-services if pests come back between visits, and a refund of your last full service payment if an issue persists after two consecutive re-treatments. One-time service is a single treatment and isn’t covered.
On an annual, quarterly or bi-monthly home plan, you do not wait for the next scheduled visit. Call or text (407) 360-7325, and we come back and re-treat at no charge. On a commercial plan, if webs or target pests return between scheduled treatments, we send a technician back at no additional charge.
If an issue persists after two consecutive re-treatments, ask within 14 days of the service in question. Send photo proof that the service was insufficient, plus your receipt or proof of purchase, by email to webenexservices@gmail.com, or call or text (407) 360-7325. Approved refunds go back to your original payment method within 10 business days. Your bank or card issuer may take longer to post it. The full terms are in our refund policy.
No. One treatment can’t guarantee a pest-free home. Our re-service and money-back promises come with our recurring plans. A one-time treatment can reduce pests for up to 30 days, but it isn’t guaranteed and isn’t refundable.
Home and commercial plans carry the guarantee. One-time and specialty treatments aren’t plan-guaranteed. Instead, the follow-ups a service actually needs are built into its price and stated on its page before you book. German cockroach removal includes its day-14 and day-30 visits; bed bug heat quotes any follow-up before it’s scheduled; termite treatments carry their own bond or warranty.
No. It’s a service agreement you can cancel at any time, for any reason, and there’s no cancellation fee. Cancelling stops future visits and billing; the treatments already done stay done. The discounted quarterly and bi-monthly rates come with a one-year service agreement, signed before your first visit: it locks in the price, not you.
