Pest Control for Property Managers in Clermont, FL

Kevin Sukovich, owner of Webenex Services, with a Webenex work truck Neighbors checked on every report

It’s 9 p.m. A tenant texts you a photo of a roach. By 9 a.m. the board wants to know what’s being done.

Treat one unit and the problem moves next door. So we service the whole property on one schedule, get to resident reports fast, and send a written report after every visit, so there’s always an answer for the tenant, the owner and the board. Fewer complaints and fewer vacancies, with one vendor instead of five.

  • Google rating

    4.9

    Across 570+ reviews from homes and businesses.

  • Orlando Sentinel

    Gold Medal

    Best Pest Control in Central Florida, 2025.

  • Better Business Bureau

    A+

    No complaints in the last three years.

  • Florida license

    JB309802

    Licensed and insured. Kevin, the owner, is the Certified Operator in Charge.

  • Service area

    11 counties

    From the Gulf coast to east Orlando, so a spread-out portfolio has one vendor.

  • Family-owned

    Since 2016

    Our office is on Highway 50 in Clermont. Not a franchise.

Florida law

In a Florida rental, pest control is the landlord’s job by statute.

Florida Statute §83.51(2)(a)1 puts extermination on the landlord of any dwelling other than a single-family home or duplex, for the whole tenancy, unless the parties agree otherwise in writing. Here’s what it says, in plain language.

  • The duty

    Reasonable provisions for extermination

    The landlord must make reasonable provisions for exterminating the pests the statute names, at all times during the tenancy. The statute sets that standard. It doesn’t name a number of visits.

  • The named pests

    Rats, mice, roaches, ants, wood-destroying organisms and bed bugs

    That’s the list. Our commercial plans cover the rats, mice, roaches and ants on it. Termites and bed bugs are separate services, quoted in writing.

  • The carve-out

    Single-family homes and duplexes

    Here the landlord’s obligations can be changed in writing, so a lease can shift pest control to the tenant. With scattered single-family rentals, your leases decide who pays.

  • If a tenant has to leave

    Up to 4 days, on 7 days’ written notice

    When extermination requires the tenant to vacate, the landlord isn’t liable for damages for that period but must abate the rent. Plan the notice before treatment day, not on it.

  • The limit

    Conditions the tenant caused

    The landlord isn’t responsible for conditions caused by the tenant’s negligent or wrongful act. Whether that applies is a legal question for your attorney, answered from dated records, never from one inspection report.

  • HOAs and condos

    Your declaration decides

    For associations, the declaration and your association’s attorney decide who is responsible for common areas and units. We supply the service and the paper trail behind it.

This is a plain-language summary of the statute, not legal advice. Check your lease and Florida law, or ask your attorney about a specific property. Kevin walks through the duty, the vacate rules and the questions to ask any vendor in his guide to pest control for multi-unit properties in Florida, and the statute itself is on the Florida Legislature’s site.

The pests

The big three in multi-unit housing, and the rest of the statute’s list.

Units share walls, plumbing lines and hallways, and pests use all three. The first three below are the big three of rental pest control. The statute names the other two as well.

Who it’s for

Whoever signs the pest control contract, this page is yours.

Different properties, same statute, same 9 p.m. text. Where you sit changes the shape of the problem, not whose problem it is.

The program, building by building

Follow one roach report through a building.

In a stack, the complaint is a sample, not the population. Step through how one 9 p.m. report becomes a building inspection, and what lands in your file at each step.

Roofline and eaves 3A 3B 3C 3D 2A 2B 2C 2D 1A 1B 1C 1D Laundry and mail Trash
  • Where the report came from
  • What gets checked

Every visit, four steps

  1. Find the source
  2. Treat only where it’s needed
  3. Keep pests from coming back
  4. Document the visit

1 of 6

9 p.m.: a roach in 2B

  • German cockroaches
What it means
One tenant, one photo, one bug. UF/IFAS puts an actively growing German cockroach population at about 80% nymphs, so the roach in the photo is probably the visible minority.
What we do
A photo starts an inspection; it never replaces one. We identify the pest on site, in 2B and wherever it’s coming from.
What goes in the building file
The date, who inspected, and what was found in 2B and where.

When a tenant reports a pest

A tenant sends a photo. Here’s what happens next, every time.

Kevin’s protocol for tenant complaints, from his multi-unit guide, with who does what. Your office owns the tenant side. We own the inspection, the treatment and the record.

  1. Your office, same day

    Log it, with the photo

    Unit, date, what the tenant saw and where. Then call or text us. Don’t diagnose it over the phone.

  2. Webenex

    Inspect, and check the neighbors

    We identify the pest on site and check the units that share walls and plumbing with the reported unit.

  3. Your office, in writing

    Tell the tenant the plan

    What was reported, our prep list in plain language, and the visit date and window. If the tenant must leave, §83.51’s 7 days’ written notice applies.

  4. Webenex

    Treat and document

    Treatment where the activity is, and a written report for the building. If pests return between scheduled visits, the re-service is free.

  5. Your office, quarterly

    Review the log by building

    Look for clusters. Three complaints from one stack is a building problem, not three unit problems.

Access, pets and no-shows

Decide before treatment day who confirms the prep is done and what happens if a tenant won’t allow entry. Your lease and your attorney shape that answer. We tell you what each treatment needs, and a unit we can’t enter is noted in the report, never skipped quietly.

The paperwork

After every visit you get a written report, organized by building: the date and who did the service, which units and common areas were serviced, what was found, what was applied and where, and the fixes on your side. Florida rule 5E-14.142 makes us keep our own records for two years, but it doesn’t require reports to you, which is why Kevin tells every buyer to ask. Ours come after every visit.

Where we service properties

One vendor for every property, across 11 counties.

Our office is in Clermont. From there we service HOA communities across South Lake, apartment communities in Pasco, vacation rental managers along US-192 and multifamily properties around Tampa Bay. Type a property’s town or ZIP, or tap its county.

Or pick a county on the map.

Lake County Orange County Seminole County Osceola County Polk County Sumter County Hernando County Pasco County Hillsborough County Pinellas County Manatee County
11 counties from the Gulf coast to east OrlandoHover or tap a county

Clermont-based · Family-owned since 2016

Serving 11 counties across Central Florida and Tampa Bay

If a property is anywhere in these 11 counties, we cover it, and the whole portfolio runs on one schedule and one report format.

Call (407) 360-7325 Text us an address

Pest seasons in Central Florida

What residents will report, and when

The same pests show up across all 11 counties. Plan common-area service and unit turns around the months they peak.

  1. Jan – MarRight now

    Cool, dry months

    Roof rats and mice move into attics and garages to get out of the cold. Subterranean termites start swarming on warm, sunny days in late winter.

    • Rodents
    • Subterranean termites
  2. Apr – MayRight now

    Swarm season

    Termite swarms peak. Formosan termites swarm at dusk on warm, humid evenings into June, often around porch lights. Ant activity climbs with the heat.

    • Termites
    • Ants
  3. Jun – SepRight now

    Rainy season

    Afternoon storms leave standing water, and mosquito numbers peak. Heavy rain floods nests and drives ants and palmetto bugs (American cockroaches) indoors.

    • Mosquitoes
    • Ants
    • Cockroaches
  4. Oct – DecRight now

    Fall into winter

    Wasp and yellowjacket nests reach their largest size. As nights cool, rodents start looking for a way inside.

    • Wasps
    • Yellowjackets
    • Rodents

Full service area

Every county and town we service

We cover every community in these 11 counties. Below are the towns we're called to most.

  • Lake County

    Clermont, Groveland, Mascotte, Minneola, Montverde, Ferndale, Astatula, Tavares, Leesburg, Eustis, Umatilla, Mount Dora, Sorrento, Lady Lake, Howey-in-the-Hills, Four Corners

  • Orange County

    Orlando, Apopka, Winter Garden, Ocoee, Windermere, Winter Park

  • Seminole County

    Sanford, Lake Mary, Altamonte Springs, Oviedo

  • Osceola County

    Kissimmee, St. Cloud, Celebration, Poinciana

  • Polk County

    Lakeland, Winter Haven, Haines City, Davenport, Auburndale

  • Sumter County

    The Villages, Wildwood, Bushnell, Webster, Center Hill

  • Hernando County

    Spring Hill, Brooksville, Weeki Wachee

  • Pasco County

    Wesley Chapel, Land O' Lakes, Zephyrhills, New Port Richey, Dade City

  • Hillsborough County

    Tampa, Brandon, Riverview, Plant City

  • Pinellas County

    St. Petersburg, Clearwater, Largo

  • Manatee County

    Bradenton, Lakewood Ranch, Palmetto

Don't see your town? If it's in one of these counties, we cover it. Right on the edge? Text us your address and we'll let you know.

Text us the addressCall or text (407) 360-7325

The program and its terms

Free inspection first. Published terms after that.

A multi-family program built on integrated pest management: find the source, treat only where it’s needed, keep pests from coming back, document the visit. Here’s what comes with it.

  • Before anything is signed

    Free inspection, written quote

    We walk the property: units as access allows, common areas, exteriors, trash and utility areas. Then you get a written plan and quote for one property or the whole portfolio before any work starts.

  • Set per building

    Your schedule, in writing

    The statute asks for reasonable provisions, not a number. Visit frequency goes in your written plan, set per building from the inspection: complaint history, turnover, building age and layout.

  • Unit turns

    Every vacancy is an inspection

    Under sinks, behind appliances, inside cabinets and around the bed area of furnished units, while the unit is empty. Common areas run on the recurring schedule, because no tenant lives there to report a problem.

  • What’s covered

    Eight pest groups in every plan

    Including cockroaches, rodents and ants. Termites (and WDO reports), bed bugs and mosquitoes are separate services, quoted separately, so you know the answer before you need it.

  • No long-term contract

    Cancel any time

    If pests return between scheduled visits, we re-service at no charge. If a problem persists after two consecutive re-treatments, we refund your last full service payment.

  • Every scheduled visit

    100% Web-Free Guarantee

    Webs, spider egg sacs, paper-wasp nests and mud daubers cleared from eaves, overhangs, entryways and signage. On a rental property that’s the clubhouse entry, the leasing-office sign and the pool deck.

The re-services, the refund and the Web-Free Guarantee are part of every commercial service plan. No commercial price is published: every property is quoted in writing after the free inspection.

Property managers ask us these

One vendor instead of five, and an answer for every 9 p.m. text.

Book the free inspection. We walk the property the way a complaint travels, through units, common areas, trash rooms and exteriors, and you get a written plan and quote before any work begins. Run more than rentals? See commercial pest control. Want the statute and the vendor questions first? Read Kevin’s guide to pest control for multi-unit properties.

Who pays for pest control in a Florida rental?

In most Florida rentals, the landlord does. Florida Statute §83.51(2)(a)1 requires the landlord of a dwelling other than a single-family home or duplex to make reasonable provisions, at all times during the tenancy, for the extermination of rats, mice, roaches, ants, wood-destroying organisms and bed bugs, unless the parties agreed otherwise in writing. Single-family homes and duplexes are the exception: there, a written lease can shift the duty to the tenant. If you manage multi-unit property, pest control is a landlord line item, and the real choice is the vendor. This is a summary of the statute, not legal advice; check your lease and Florida law for a specific property.

How often should apartments get pest control?

The statute’s standard is “reasonable provisions,” and it doesn’t name a number, so a cadence quoted before anyone has seen your buildings is a template. Your schedule goes in your written plan, set per building from what drives frequency: complaint history, turnover, building age and layout, and what’s living in the common areas. A garden-style community with a quiet log runs differently from a mid-rise with three complaints in one stack.

Are bed bugs included in the plan?

No, and we’d rather tell you here than during your first confirmed report. Bed bugs are a separate service, quoted separately, as are termites (including WDO reports) and mosquitoes. The plan covers eight pest groups, including cockroaches, rodents and ants. Because bed bugs spread into adjoining units, settle your building’s response at the inspection, before you need it: confirm the unit, heat-treat it in a day with no chemical residue, and clear the neighbors.

A tenant just reported roaches. What happens first?

Log it the same day, with the photo if there is one, and call or text us. Nobody diagnoses it by phone: we inspect, identify the pest on site, and check the units that share walls and plumbing with the reported unit, because in a stack the complaint is a sample, not the population. You tell the tenant the plan in writing with our prep list, and the visit, the treatment and the findings land in the building’s file.

What if a tenant has to leave for a treatment?

The statute sets the terms: the tenant can be required to vacate for no more than 4 days, on 7 days’ written notice, and while the landlord isn’t liable for damages for that period, the rent is abated for the days the tenant is out. When a treatment needs it, we tell you at the planning stage so the notice goes out before treatment day. How the rules apply to a specific lease or dispute is a question for your attorney.

What documentation do we get, and is it by building?

Yes, by building. After every visit you get a written report: the date and who did the service, which units and common areas were serviced, what was found, what was applied and where, and the fixes on your side. Florida rule 5E-14.142 requires us to keep our own records for at least two years, but it doesn’t require reports to you, so ask any vendor for them. Ours come after every visit.

How is pricing structured?

Per property. We inspect for free, then quote in writing before any work begins. Kevin’s guide tells buyers to ask any vendor how a price is built, and ours is built from the property itself: building and unit counts, common areas, turnover and complaint history, for one property or a whole portfolio. There’s no long-term contract, and the service agreement can be cancelled any time.